Skip to main content

Terms of service

Last Updated: March 1, 2026

 

Welcome to Tus Botas (“Tus Botas,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of www.tusbotas.com (the “Site”) and the purchase of products from us.

 

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

 

1. Use of the Site

 

You may use this Site for personal, lawful, and non-commercial purposes only.

 

You agree not to:

 

  • Violate any applicable laws
  • Interfere with the Site’s functionality
  • Attempt unauthorized access to systems or data
  • Use the Site for fraudulent or abusive activity

 

We reserve the right to suspend or terminate access to the Site at our discretion if these Terms are violated.

 

2. Product Information & Availability

 

We strive to provide accurate product descriptions, pricing, and images. However:

 

  • Colors may vary due to screen settings and photography
  • Product availability may change without notice
  • We do not guarantee that product descriptions, availability, or pricing are error-free

 

We reserve the right to correct errors, update information, or cancel orders if inaccuracies are discovered.

 

3. Sizing & Fit Disclaimer

 

Sizing may vary by brand and style. Customers are responsible for reviewing size guides before purchase.

 

Tus Botas is not responsible for fit issues if the correct size and item were shipped as ordered.

 

4. Pricing & Payments

 

All prices are listed in USD and are subject to change without notice.

 

We accept major credit cards, debit cards, PayPal, and other payment methods displayed at checkout.

 

All payments are securely processed through third-party payment providers. We do not store full credit card information on our servers.

 

We reserve the right to cancel or refuse any order at our discretion, including suspected fraud, pricing errors, or policy violations.

 

5. Order Acceptance & Cancellation

 

Your order confirmation email does not constitute final acceptance of your order.

 

We reserve the right to:

 

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud, chargeback abuse, or unauthorized resale

 

If your order is canceled after payment is processed, a refund will be issued to the original payment method.

 

6. Shipping & Risk of Loss

 

Shipping timelines are estimates only and are not guaranteed.

 

Once an order is handed over to the shipping carrier, risk of loss transfers to the customer.

 

Tus Botas is not responsible for carrier delays, lost packages, stolen packages, or packages marked as delivered by the carrier.

 

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for reshipments due to incorrect or incomplete addresses.

 

7. Returns, Refunds & Exchanges

 

Returns, refunds, and exchanges are governed exclusively by our Return & Refund Policy.

 

By placing an order, you agree to the terms outlined in that policy, including but not limited to:

 

  • The 30-calendar-day return deadline
  • The requirement that both the return request and carrier scan occur within the required timeframe
  • Store credit eligibility for returns scanned between 31–40 calendar days
  • Non-eligibility for returns scanned after 40 calendar days
  • The requirement to notify us within 5 calendar days for damaged or incorrect items
  • Customer responsibility for return shipping (unless due to our error)
  • Reshipment invoice requirements
  • The 14-calendar-day abandonment provision for unpaid reshipment invoices
  • Unauthorized return handling

 

Tus Botas reserves the right to deny refunds, exchanges, or credits that do not comply with the Return & Refund Policy.

 

8. Promotions & Discounts

 

Promotional codes:

 

  • Cannot be combined unless explicitly stated
  • May be modified or canceled at any time
  • May exclude certain products

 

We reserve the right to cancel orders that misuse promotional codes.

 

9. Intellectual Property

 

All content on the Site—including logos, product images, graphics, text, and design—is the property of Tus Botas and protected by copyright and trademark laws.

 

You may not reproduce, distribute, or use any content without prior written consent.

 

10. Limitation of Liability

 

To the fullest extent permitted by law, Tus Botas shall not be liable for any indirect, incidental, special, or consequential damages arising from:

 

  • Use of the Site
  • Purchase or use of products
  • Shipping delays
  • Product inaccuracies

 

Our total liability shall not exceed the amount paid for the product in question.

 

11. Fraud Prevention

 

We reserve the right to refuse, cancel, or hold orders suspected of fraud or abuse.

 

We may request additional verification for certain transactions.

 

Chargebacks filed without prior communication may result in restriction of future purchases.

 

12. Privacy

 

Your use of the Site is also governed by our Privacy Policy.

 

13. Governing Law

 

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

 

14. Force Majeure

 

Tus Botas shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, carrier disruptions, supply shortages, labor disputes, or governmental actions.

 

15. Changes to These Terms

 

We may update these Terms at any time. The revised version will be posted on this page with an updated “Last Updated” date.

 

Continued use of the Site constitutes acceptance of those changes.

 

16. Contact Us

 

If you have any questions regarding these Terms:

 

Tus Botas

 

Email: contact@tusbotas.com